Cancellation Policy & Cancellation Form
Customers have a Right of Cancellation subject to the conditions set out below, customers in this case being understood as any natural person who enters into a legal transaction for purposes which can mainly be classified as not belonging to their business activity or to their work as a self-employed person:
Right of Cancellation
You are entitled to cancel this contract within fourteen days without giving any reasons. The cancellation period is fourteen days from the day on which you have taken possession of the last item of merchandise or another person named by you and who is not the carrier has done so. In order to exercise your Right of Cancellation you must notify us
MAYBACH - USA Inc.
1032 West 18th Street Unit B-2
Costa Mesa, California 92627
Phone: +1 (949) 642-6630
of your decision to cancel this contract by stating quite clearly that you wish to do so (e.g. by sending your cancellation in the form of a letter by post, by fax or by e-mail). You may use the standard cancellation form attached for this purpose if you wish but this is not compulsory.
In order to keep within the deadline, it is sufficient if you notify us that you are exercising your Right of Cancellation before the cancellation period has expired.
Consequences of cancellation
If you cancel this contract, we must pay back to you any monies we have received from you, including the shipping costs (with the exception of any additional costs which may have been incurred as a result of your having chosen a different form of shipping to the cheapest standard shipping which we offer), without delay and within fourteen days at the latest from the day on which we receive notification of your cancellation of this contract. We will use the same means of payment for refunding your money as you used for the original transaction unless a different arrangement has been expressly agreed with you; on no account will you be charged any fees for this refund. We can refuse to repay the money until the goods have been returned to us again or until you have provided proof that you have sent the goods back, depending on which of these is the earlier.
You must send the goods back or hand them over to us without delay and in any event within fourteen days at the latest from the day on which you notify us that you are cancelling this contract. This deadline is met if you send the goods back before the cancellation period of fourteen days has expired.
You shall bear the immediate costs of returning the goods. You must only pay for any loss in value of the goods if this loss in value is attributable to the way they were examined to check their condition, quality, features and functioning being unnecessary.
Exclusion or premature expiration of the Right of Cancellation There is no Right of Cancellation for contracts to deliver goods which are not ready-made and for which an individual selection or the customer specifying details is a key factor in order to produce them, or goods which are clearly tailored to the personal needs of the customer.
The Right of Cancellation expires prematurely for contracts to deliver goods if these have been mixed inseparably with other goods because of their characteristics or nature after they have been delivered.
Please do not allow the goods to become damaged or soiled. Please return the goods to us in their original packaging if possible, together with any accessories and with all the parts belonging to the packaging. The use of additional, protective outer packaging may be advisable in some cases. If you no longer have the original packaging, please make sure the goods are sufficiently protected from damage in transit by using suitable packaging.
Please do not send the goods back to us without the return postage having been paid.
We would ask you to note that successfully exercising the Right of Cancellation is not conditional on points 1 and 2 above.